University of Reading Reading, Berkshire
Summary e are seeking to appoint a Student Appeals Officer who will have responsibility for the following procedures: Academic Appeals Extenuating Circumstances Appeals Academic Engagement and Fitness to Study Appeals - Student Discipline and Fitness to Practise Academic Misconduct (cheating in exams and plagiarism) The appointee will form part of a small team working with the Student Complaints and Discipline Officer as part of the broader Governance function in the University. You will be the University's primary contact for these processes and will be solely responsible for providing operational support, and professional advice to staff and students. You will ensure that the University complies with its own processes, develop the policies and procedures and implement best practice. You will have: Experience of working in a compliance environment, or complaints handling service or similar Experience of working with and advising students Excellent analytical and evaluative skills Discretion, tact and diplomacy in difficult situations Close attention to detail while having a good understanding of larger contexts Excellent written and oral communication Experience of handling confidential information Informal contact details Alternative informal contact details Contact role: Student Complaints and Discipline Officer Contact role: Head of Governance Contact name: Jack Paulley Contact name: Louise Sharman Contact phone: 0118 378 6179 Contact phone: 0118 378 6180 Contact email: [email protected] Contact email: [email protected] Closing date: 01/05/2019 Interview date: 09/05/2019 The University is committed to having a diverse and inclusive workforce, is a Stonewall Diversity and Global Diversity Champion, and supports the principles of the Race Equality Charter and Athena SWAN. Applications for job-share, part-time and flexible working arrangements are welcomed and will be considered in line with business needs.