Lookers plc

  • uk

8 job(s) at Lookers plc

Lookers plc Newcastle upon Tyne, Tyne and Wear
25/02/2019
Part time
Part-time Service Advisor, Volkswagen Newcastle, Scotswood Rd Contract Type: Permanent Ref. req4700 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role We are looking for an experienced Service Advisor to join us at Volkswagen Newcastle, Scotswood Road. This is a fast paced and busy role where you'll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the upkeep of their vehicle. Our aftersales service team really are at the heart of ensuring our world-class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time. Hours of work - Thursday and Friday 8:00 am - 6:00 pm, every other Saturday 8:30 am - 1:00 pm What We're Looking For: Experience gained from within the motor trade is essential and from a similar role is desirable A confident user of computers and a working knowledge and understanding of Kerridge / ADP software is also essential Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships Create a relaxed and stress-free environment for customers whilst contributing to a happy, positive working and team environment. A flexible approach to time-keeping so customer satisfaction can always be ensured. Has an honest, respectful and diligent approach to work with a strong sense of integrity Systematic and organised; pays attention to the finer details. A full and valid UK driving licence is essential Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackpool, Lancashire
25/02/2019
Full time
Sales Executive - Volkswagen Blackpool, Volkswagen Blackpool Contract Type: Permanent Ref. req4683 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Blackpool Volkswagen as a Car Sales Executive means you will support and guide each customer throughout the buying process. It's a fast-paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. Processing all required paperwork in an accurate and timely manner. Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: Warm and engaging personality with strong negotiating and closing skills Previous sales experience is essential (preferably from the motor industry) Experience of working within an FCA regulated environment using retail sales skills is essential Enthusiasm to exceed monthly sales objectives Friendly and professional manner Smart personal appearance Team-player A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
22/02/2019
Full time
Used Car Sales Manager, Stockport Skoda Contract Type: Permanent Ref. req4702 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role You will be responsible for managing a dynamic and fast paced sales department at Stockport Skoda, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service. Your role is to maintain standards of performance of the sales team through effective coaching and performance management. You will recruit and select the sales team members in line with organisational and Lookers requirements. You will manage the mix and specification of new products based on sales trends, local markets intelligence and the allocation and production constraints. In addition to this, you will effectively manage the supply of used vehicles to achieve the brand and centre objectives. You will also maintain high customer satisfaction levels through understanding and adherence to customer satisfaction indicators within your centre. It is important that you maximise commercial opportunities through developing and implementing effective and consistent events and campaigns. You will monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted. About you Strong experience, gained from a similar role within branded car dealerships is essential The ability to draw the best performance from the people you manage and/or interact with, in a manner that builds relationships and team spirit Prioritises the need to have an understanding of the relevant consumer and local market influences Possesses energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth Has the ability to anticipate and act proactively as well as responsively Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
18/02/2019
Part time
Part-time Service Advisor, Volkswagen Newcastle, Scotswood Rd Contract Type: Permanent Ref. req4700 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role We are looking for an experienced Service Advisor to join us at Volkswagen Newcastle, Scotswood Road. This is a fast paced and busy role where you'll take responsibility for your customers, acting as the main point of contact and offering support and guidance whenever they visit us to get their car serviced, or when they need help or advice with the upkeep of their vehicle. Our aftersales service team really are at the heart of ensuring our world-class service is delivered so it's crucial we acknowledge our customers, respond quickly and aim to get the service right first time and every time. Hours of work - Thursday and Friday 8:00 am - 6:00 pm, every other Saturday 8:30 am - 1:00 pm What We're Looking For: Experience gained from within the motor trade is essential and from a similar role is desirable A confident user of computers and a working knowledge and understanding of Kerridge / ADP software is also essential Administration experience and the ability to work well under pressure, handle conflicting demands, and schedule work appropriately Excellent communication skills and the ability to build rapport and develop and maintain strong working relationships Create a relaxed and stress-free environment for customers whilst contributing to a happy, positive working and team environment. A flexible approach to time-keeping so customer satisfaction can always be ensured. Has an honest, respectful and diligent approach to work with a strong sense of integrity Systematic and organised; pays attention to the finer details. A full and valid UK driving licence is essential Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Newcastle upon Tyne, Tyne and Wear
18/02/2019
Full time
Vehicle Technician / Mechanic / Kia, Newcastle KIA Contract Type: Permanent Ref. req4723 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Newcastle Kia as a Vehicle Technician / Mechanic will mean carrying out motor vehicle servicing and repairs to approved standards as well as delivering unbeatable customer service every time. As a Mechanic you are responsible for accurately completing repair and service records as well as any other appropriate activities and supporting company policy and best practice. Our Vehicle Technicians will carry out diagnosis while undertaking a wide range of servicing and repair work on customer vehicles. Kia Technicians will ensure effective use of technical knowledge and skills enabling efficient, economic and safe servicing and repair of customer vehicles. You must have an NVQ level 3 in Light Vehicle Maintenance and Repair. Are you looking for a new challenge? Do you want to join a great aftersales team at Kia? Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017 and 2018. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Glasgow, Glasgow
18/02/2019
Full time
Sales Administrator, VW Commercial Darnley Contract Type: Permanent Ref. req4666 Salary up to £22k depending on experience Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Volkswagen Commercial Vehicles in Darnley are looking to recruit an experienced Sales Administrator to join their busy dealership to support with the day to day running of their operations department to provide high-quality administration and support to the sales executives. Hours of work: Monday to Friday 8:30 am - 5:00 pm You will be someone who takes pride in high standards, has experience working in an administration role within the car sales industry and the ability to deal with a variety of responsibilities. You will have strong organisation skills which will be your strength and you will be able to demonstrate a successful blend of confidence and assertiveness when dealing with people. This is the perfect opportunity for someone who loves working as part of a friendly team and wants to develop a career in the motor industry. Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Stockport, Greater Manchester
18/02/2019
Full time
Used Car Sales Manager, Stockport Skoda Contract Type: Permanent Ref. req4702 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role You will be responsible for managing a dynamic and fast paced sales department at Stockport Skoda, focusing on achieving and exceeding sales targets whilst ensuring that each customer receives outstanding customer service. Your role is to maintain standards of performance of the sales team through effective coaching and performance management. You will recruit and select the sales team members in line with organisational and Lookers requirements. You will manage the mix and specification of new products based on sales trends, local markets intelligence and the allocation and production constraints. In addition to this, you will effectively manage the supply of used vehicles to achieve the brand and centre objectives. You will also maintain high customer satisfaction levels through understanding and adherence to customer satisfaction indicators within your centre. It is important that you maximise commercial opportunities through developing and implementing effective and consistent events and campaigns. You will monitor and evaluate customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted. About you Strong experience, gained from a similar role within branded car dealerships is essential The ability to draw the best performance from the people you manage and/or interact with, in a manner that builds relationships and team spirit Prioritises the need to have an understanding of the relevant consumer and local market influences Possesses energy and genuine regard for the importance of the customer to the sustainability of the business and the Brand and ensures procedures and attitudes are in place throughout their area of responsibility to deliver excellent levels of service Experience of effectively analysing and interpreting all types of commercial data, in order to accurately diagnose and put in place appropriate solutions to ensure business success and growth Has the ability to anticipate and act proactively as well as responsively Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.
Lookers plc Blackpool, Lancashire
18/02/2019
Full time
Sales Executive - Volkswagen Blackpool, Volkswagen Blackpool Contract Type: Permanent Ref. req4683 Excellent earning potential Market leading employee benefits There has never been a more exciting time to become part of Lookers. We are proud to have recently been voted one of the UK's Top Employers and looking after both our people and our customers is at the heart of everything we do. About the role Joining Blackpool Volkswagen as a Car Sales Executive means you will support and guide each customer throughout the buying process. It's a fast-paced, busy role and you will be the key point of contact for each customer visiting the centre, so it's crucial you get the service right first time and every time. The Role: Meeting and exceeding objectives, achieving maximum profitability on sales by selling vehicles and promoting finance, insurance and accessory products. Providing exceptional customer service throughout the sales process so all customer expectations are met if not exceeded. Naturally building a rapport with customers to identify and anticipate needs, and proactively promoting suitable vehicle features and benefits. Processing all required paperwork in an accurate and timely manner. Developing and maintaining a working knowledge of the motor industry, new models and recent improvements/ news. What you'll need: Warm and engaging personality with strong negotiating and closing skills Previous sales experience is essential (preferably from the motor industry) Experience of working within an FCA regulated environment using retail sales skills is essential Enthusiasm to exceed monthly sales objectives Friendly and professional manner Smart personal appearance Team-player A full and valid UK Driving Licence Why us...? In recognition of the hard work, flexibility and commitment of our people we have recently introduced a new and improved industry leading benefits package. This includes competitive basic salaries, enhanced holidays that increase with service, critical illness cover after 2 years, one year fully paid maternity leave for women and for some roles a company car and high earning potential through commission or bonus. As well as working with a great bunch of people you can also benefit from ongoing development with investment in specific brand and management training and the opportunity of a long term career path with one of the UK's Top Employers 2017. If your application is successful we will conduct relevant employment checks prior to you starting with us. Depending on the role, these could include us verifying your recent employment, address and credit history. We may also conduct a criminal record check and a driving licence check. Please note: We will close vacancies once the required quality or number of applications has been received.