HR-CL Limited England, UK
Reservations Agent 4-star Luxury Hotel Competitive Pay- 4 days a week - Flexible Working Shifts Chester Fancy joining a 4 star luxury hotel? Excellent opportunity for a friendly, confident Reservations Agent willing to go above and beyond! Reservations Agent – Benefits: Competitive Pay - £30 per hour 28 days holiday Uniform provided Free - staff meals, car parking Company Pension Reduced Leisure membership rates at the hotel Discounted rates for spa treatments Discounted dining, room rates at our other properties Beautiful location, Friendly management We are Chester’s finest 4-star , privately owned luxury hotel easily accessible from the city centre. We have two exclusive restaurants offering exquisite British and European cuisine. Our AA rosette beautiful garden room restaurant provides unmatched experience and our chic gastro-pub is a cut-above the rest. We have tastefully decorated our 75 bedrooms and our stunning Spa is a luxury retreat, housing 6 indulgent treatment suites. We have won multiple awards including – Most “Romantic Venue of the Year “at English Wedding Awards, 2019-North Silver award, 4-star Quality in Tourism from VisitEngland ‘Best Country Retreat Spa’ finalist by the Good Spa Guide We are seeking a driven Reservations Agent with outstanding administrative skills to join our successful team in Chester . Reservations Agent - Experience/Desired Skills: Proven hotel experience of handling reservations Able to take initiative, work with team, prioritise effectively Experience of working with third party booking websites Experience in Opera/Alacer/Restaurant Diary beneficial not essential Excellent organisational, computer, communication skills - verbal and written Reservations Agent - The Role: Seek opportunities - increase revenue Deal with all daily enquiries - phone calls, emails Manage company reservations in line with standard procedures Optimise room occupancy, average room rate, restaurant, bar reservations for all properties Update and manage third party booking websites If you are energetic and positive with exceptional customer service skills, then directly apply to this Reservations role in Chester by clicking below!