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Estates Assistant - 6 months fixed term

  • Langstane Housing
  • 17/04/2019

Job Description


Estates Assistant - Fixed Term Maternity Cover 6 Months
£20,085.00 - £22,722.00+ Essential Car Users Allowance
Starting Salary £20,085.00
35 Hours a week

An exciting opportunity has arisen for an Estates Assistant to join our Housing Services Team.
You will be responsible for managing your own workload and diary for an area within Langstane's Housing stock. This is a key role working with Tenants and Customers of the Association to provide a professional front line service.
Your Langstane Housing Association is a key provider of social housing in the North-East of Scotland with over 2880 properties across Aberdeen City, Aberdeenshire and Moray. Our values include putting people at the heart of our decision making; working hard to continually improve our services and deliver the services our customers want, ensuring that our tenants live in good quality, safe homes.
main focus will be to help deliver a high quality estates service.
Your responsibilities will include:
• To be a visible presence in our housing schemes, carrying out regular inspections of our Tenement Blocks, Communal Areas and Residents Car Parks.
• Identifying and reporting communal repairs to our Property Services Team.
• Investigation and pro-active management of environmental issues such as dog fouling, fly tipping and abandoned vehicles including liaison with the relevant statutory agencies.
• Performance monitoring of our Cleaning and Gardening Contractors including responding to service compliments and complaints.
• Identifying and supporting our Housing Officers in managing emerging issues in schemes such as anti-social behaviour and neighbourhood complaints.
• Maintaining customer contact and scheme inspection records and ensuring that any issues are responded to and follow up action is carried out where necessary.
This is an excellent opportunity for a motivated individual from a housing or related background.
The right candidate will need to have excellent time management and communication skills, and a customer focused approach. Knowledge of estate management or factoring services would be desirable.
A current full driving licence is required, along with access to a car for work purposes is essential.
Applications can be downloaded from our website -
Alternatively if you are interested, please contact the recruitment line on 01224 423178, or e-mail [email protected] for an application pack.
We do not accept C.V's
Closing date for applications is Friday 26 April 2019 at 2pm and interviews will be held w/c 06 May 2019. - No Agencies