University of St Andrews St Andrews, Fife
Summary Student Services provides a comprehensive welfare and support service for students, ranging from immigration advice to financial assistance and specialised counselling and support. We are looking for a Receptionist/Administrator to provide efficient clerical support in a busy customer service environment. You will be the first point of contact for all students, staff and visitors to Student Services, working as part of a dynamic team in Eden Court. You will have experience of offering a calm, warm and professional welcome to people presenting with a wide range of enquiries and issues. The role calls for flexibility and the ability to work as part of a busy and reactive team in a fast-paced environment which can be unpredictable. You will also assist professional staff with general administrative duties. As a Receptionist/Administrator you will have excellent communication skills, initiative, attention to detail, accuracy and the ability to deal with students, staff and external stakeholders in a professional manner. You will be a proven team player and also have the ability to work independently, organising your daily routine. Experience of working in a busy customer facing environment in a reception setting is essential and you will be confident in your ability to remain calm under pressure. Experience of using Microsoft Word, Excel and Outlook is also essential. You will liaise with contacts in external agencies and with colleagues from across the University, therefore knowledge of working in an HE environment would be an advantage. For further information please contact Katharine Cundill, Office Manager, on 01334 462020 or email [email protected] The University is committed to equality for all, demonstrated through our working on diversity awards (ECU Athena SWAN/Race Charters; Carer Positive; LGBT Charter; and Stonewall). More details can be found at http://www.st-andrews.ac.uk/hr/edi/diversityawards/. This role does not meet the minimum requirements set by the UKVI to enable sponsorship of migrant workers. Further information can be found at https://www.st-andrews.ac.uk/staff/policy/immigration/. Closing Date: 6 March 2020 We encourage applicants to apply online at www.vacancies.st-andrews.ac.uk/welcome.aspx, however if you are unable to do this, please call +44 (0)1334 462571 for an application pack. Please quote ref: CG880RMR The University of St Andrews is a charity registered in Scotland (No SC013532).